“During my internship, I gained valuable hands-on experience and a clearer understanding of daily business operations through real project work. The work environment was relaxed and friendly, with supportive colleagues who made collaboration smooth and helped me adapt quickly.
My main responsibilities included managing customer information using a CRM system and participating in an AI voice project. I helped design voice agent workflows with Go High Level (GHL), build CRM automations for lead generation and customer support, and integrate websites, helpdesk, and VoIP systems—contributing to solutions for over 3,000 small business clients.
This experience strengthened my teamwork, communication, and business understanding. I recommend future interns to stay proactive, communicate openly, and take every opportunity to learn through real-world practice.”
Howie, Information Technology Intern – Master of Computing and Innovation, The University of Adelaide, NSW Australia